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Request Type
Job Title
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Agent Change Attrition Time
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Agent Group
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State of Residence
Effective Date of Change
End Date?
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Requested Start Time
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Requested End Time
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Time Zone
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Who is this for?
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If this is for multiple team members be sure to attach the roster at the bottom of the form
Team Member Name
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Full Time or Part Time
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Agent Role
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Existing Event?
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Scheduled Time
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Is this a recurring event?
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What is the cadence?
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Schedule Adjustment Type
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System/Account Update Secondary Reasons
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Were these agents existing GH agents?
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What group are they moving from?
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Will these agents need Zopim logins?
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Requester external or internal?
Requester Role
Department
Subject
Description
Attachments
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